Park City, Utah 84098
435-565-1399

Business Communications, Networking and Fully Managed  IT

Our technology solutions offer secure, reliable IT Services, easy-to-manage VoIP business phone systems, call center solutions and industry leading remote IT software. We provide award-winning, trusted, and innovative solutions for business systems in Park City to solve your business needs.

Park City IT Pros Solutions

We are Park City’s choice for local tech support, computer services, network installations & server setups, cloud configurations and professional help with all your technology needs.

IT Services

As Park City ‘s local IT services company, we are dedicated to providing service that makes your business more efficient without the stress of wondering if your tech support is going to be available when you need them. We are focused on providing a white glove experience to our clients. Whether you have a small business and need computers networked or a larger business in need of security that meets compliance standards, our experienced team is here to support you.

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Business Phone Systems

A streamlined VoIP communications platform for business phone systems. The platform is easily scalable to any size organization located across multiple locations, making it ideal for any size organizations that require an enterprise-class solutions

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Wireless Networks

Reliable wireless networks and customized possibilities Businesses and homes can greatly benefit from wireless networking. A great way to provide internet access to phones, tablets, laptops, TV’s and multiple computer stations. Regardless of the size of your home or business, this is a very effective means to establish an internet connection

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Cloud Services

Our Cloud consultants help businesses design, implement, and manage cloud systems in order to improve efficiency, compliance, and security. As Microsoft 365 Consultants we assist businesses in the transition from an on-premises infrastructure to a cloud-based system. In these cases, our consultants seek to understand a company’s business and technology goals, select appropriate cloud technology, and work to ensure a seamless transition

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Dedicated Internet

Dedicated Internet access provides your business with speeds up to 1Gbps and the same speed for uploads and downloads to securely transfer large files and dramatically reduce upload wait times. Send and receive large files, process orders, upload graphics and share large data files with high-speed Ethernet connections.

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Business Web Hosting

A faster more responsive website. Business Web Hosting is the right choice for a business that depends on a faster responding website. Powerful performance servers with your own dedicated server resources.

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Paging Systems

Park City IT Pros offers advanced paging systems designed to streamline communication for businesses of all sizes. Our solutions deliver clear, reliable messages with customizable options, seamless integration, and emergency alert capabilities, ensuring efficient operations in healthcare, manufacturing, retail, and more. With scalable systems and expert support, we help you enhance productivity and communication while meeting your unique needs.

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Cybersecurity Services

Park City IT Pros offers advanced cybersecurity solutions designed to protect your business from cyber threats. Our services include security assessments, threat detection, incident response, data protection, and compliance support. With our expert team and proactive approach, we help safeguard your digital assets and ensure your business remains secure.

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Computer Repair

Park City IT Pros offers expert computer repair services for both individuals and businesses in Park City. Our certified technicians handle everything from virus removal and data recovery to hardware repairs and custom PC builds. With fast, reliable service and transparent pricing, we ensure minimal downtime and maximum efficiency. Whether you need on-site assistance or remote support, Park City IT Pros is your go-to solution for all your computer repair needs. Contact us today for professional, local service you can trust.

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BUSINESS COMMUNICATIONS

Business phone systems with a seamless experience for voice, video and messaging

VoIP, video conferencing, and contact center products are all part of our cloud-based business phone systems, freeing you from extra equipment and empowering you and your team to work anywhere and reduce unnecessary expenses. Enjoy our suite of Hosted VoIP features including unlimited voicemail boxes, auto attendants, local and long-distance, and more! Cloud-based phone services replace traditional phone equipment facilitating quick and easy management from your web browser and mobile app.

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voip business phones park city park city it services voip business phone systems park city

Park City IT Pros: How we work

Park City IT Pros work with clients who have an established service contract with us.  Once an active contract is established our team of professionals offers 24/7 support for web hosting and VoIP services.  For remote support and local onsite service our hours are from 9:00am – 4:30pm M-F excluding holidays.

1

CREATE A TICKET

Call us! Or using our End User Portal, Helpline or Email Ticket Submission.

2

CONNECT WITH YOU

Our techs will connect with you onsite or remotely based on the issue.

3

DIAGNOSE THE PROBLEM

We will either schedule and onsite visit or diagnose the problem remotely.  We can connect remotely to servers, PCs, Apple devices and Android devices.

4

WE FIX THE PROBLEM

With over 20 years of experience in the IT industry, there are few problems we haven’t seen.  Our experience and knowledge of our clients helps reduce downtime.

HOW WE CAN HELP WITH YOUR IT

We help IT Service Providers with Easy, Secure IT Management and Support

We offers a comprehensive range of cloud services to meet the diverse needs of IT businesses across industries. Our solutions are designed to empower your MSP with the tools, technologies, and capabilities required to succeed in the digital era.

Experienced Professionals

Provide peace of mind with the first-of-its-kind RMM solution, built on zero trust architecture and permission-based support with government-approved encryption.

Expert Technical Skills

Proactive features including no code automation and customizable alerts to flag issues before they become a user problem. Install necessary updates to avoid future end user headaches.

Affordable Diagnosis

Meet any user on any device with “right fit” support functionality. From ad hoc remote support, to camera share and unattended access allows support on any device in the best way possible, with zero or minimal disruption to end users.

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Excellent Reporting Dashboard

Dig into the details of support activity: From remote session data, to ticketing metrics – see how your service measures up.

Our Services in Numbers

Since day one, we’ve helped people and businesses do their best work – simply and securely – from anywhere. Today, work and life are intertwined. At Park City IT Pros, we like to think of ourselves as your go-to. We help you focus on the things that matter most throughout the day: your projects, your professions, and even your personal passions.

YEARS OF EXPERIENCE

happy CUSTOMERS

AWARDS And certifications

SATISFACTION is our goal

Learn why Park City IT Pros is the right choice for your business needs.

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Choose your plan

Pick a plan or start today. If you’re not satisfied with the membership in the first 30 days, we will refund the remaining cost of the membership, no questions asked.

BRONZE

$84

per device, per month, billed annually

  • Remote Access
  • 72 Hour Response
  • $199 for Onsite Services
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GOLD

$150

per device, per month, billed annually

  • Onsite Support
  • 24 Hour Response
  • Remote Support
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platinum

$200

per device, per month, billed annually

  • Onsite Support
  • Remote Support
  • 8 Hour Response Time
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Client Testimonials

Don’t take our word for it – here’s what our clients say:

I would like to recommend CJ Thompson for anything related to IT and computers. He has been the contracted IT servicer of our agency for approximately 15 years, 8 of which I have worked personally with him. I have managed our office for the past 3.5 years and worked extensively with CJ through a recent Microsoft 365 migration.
His services have been invaluable to our operations, keeping us running smoothly in times of technology problems. He is professional in his approach, and friendly in his manner. In my opinion, you can hardly do better than having him handling your IT needs!

Rick Ferriss

Acrisure LLC

I called Park City IT Pros in a pinch to help migrate my company to Microsoft 365 during the pandemic. We had just parted ways with a local company that failed to perform…..when I called Park City IT Pros, CJ quickly assured me that he could fix the mess they caused and manage the migration remotely. Although, I was hesitant to have this project implemented remotely due to time sensitive and importance (due to the mandatory “Shelter in Place”), CJ was able to manage the entire process remotely. He immediately fixed the issues the other firm created and provide valuable insight into best practices, the licenses we needed from Microsoft, and explained what he was going to provide in plain English. He confirmed the project goals and made sure we understood the action plan while emphasizing the importance of proper security using two factor authentication. He is professional, responsive, fairly priced, and most importantly, exceeded our expectations and delivered on time. Currently, we are all working from home without any problems and might even be able to reduce our office overhead expense next year thanks to the systems CJ recommended and established. Thank you, CJ.

David Smith

Redwood Park Advisors

Park City IT Pros is the company you need help you stay current with IT Security, IT Equipment and IT Education.
CJ Thompson has proven to me over the last 12 years that his knowledge regarding all thing’s computer related is unending!
As the owner of a very busy insurance agency with 25 employees, it was necessary that all our workstations, printers and servers be always working at full capacity. CJ became one of our most important assets due to his efforts to be certain we were always operating as efficiently as possible overseeing our insurance agency management system, quoting systems, website and updating software, resolving “glitches” whether they be hardware or software based. He makes himself available when our needs arise—sometimes helping us remotely but if we need him onsite—he is onsite! He has been able to provide us with education necessary to use the most current tools available for communication within the firm as well as with our clients and our many insurance companies. He made certain we met the needs required by our vendors and clients for cyber security with the utmost attention to protecting our sensitive data. These issues are always evolving, and CJ has made certain we have been kept abreast of new tools, equipment, provided ongoing education to our staff so that we remain viable in this digital world! Reliability is so important—and CJ Park City IT Pros have been RELIABLE!

Rachelle Bernard

Alvarado Pacific Insurance

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We are Park City’s choice for tech support, computer services, network installations & server setups, and professional help with all your technology needs.

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Technology Resources

Demystifying Trojan Horses: The Hidden Threat in Your Digital World

Trojan Horses

A Trojan horse is a type of malware that disguises itself as legitimate software to deceive users into installing it. Unlike viruses, Trojans don’t replicate themselves but can still cause significant harm, such as stealing personal information or granting remote access to attackers. Understanding how Trojans work and taking precautions can help protect your devices from these hidden threats.

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Unpacking Botnets: The Hidden Threat of Networked Malice

Botnets

A botnet is a network of compromised computers controlled by a malicious actor to carry out various cyberattacks. These networks, which consist of infected devices or “bots,” can be used for distributed denial-of-service (DDoS) attacks, spreading malware, and stealing sensitive information. Understanding how botnets operate and taking preventive measures can help protect your devices and data from this hidden cyber threat.

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dect vs bluetooth

DECT and Bluetooth Understanding the Difference

Understanding the Difference Between DECT and BluetoothIn today’s world, wireless technology is a cornerstone of our daily lives. From the smartphones in our pockets to the wireless headsets we use[…]

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